Bahia-Principe Ambar Review – Our 3 Visits In 8 Months
- The ceiling fan was broken and the first night we could not use it. I told one of the main bosses that the fan was broken and we were unable to use it the following morning. He came in and looked at it and started to argue with me that it was fine until I told him that this was our third time at Ambar Blue in 8 months and then he right away had someone come and fix it.
- The toilet was not totally 100% broken however it did run on for quite some time and so it wasn’t working well
- The shower drain did not drain properly so by the end of a shower the water was almost ankle deep, which is not a great way to shower!
- All 3 trips the beach towels were difficult to get and this time it was shameful how stained so many of the towels given to us were! And it was again so difficult to get daily.
- One of the most upsetting things about this holiday was we PAID the UPGRADED PRICE to stay in Ambar Blue. Unless we got up a 7 AM to go down to the beach to reserve our chairs in either the BEACH OR POOL we could not get chairs with the “Permanent Sun Umbrella” (sorry don’t know what they are called, They are wood structures with a hanger, a table, and a thatch roof to protect from the sun). These seemed to be mostly taken by the people staying in Ambar Green which is the cheaper of the Ambar – remember I said we paid the UPGRADED PRICE. In fact, they provided a shuttle service for the Ambar Green people to get to the beach. This was very upsetting that people who paid less than us were getting the prime beach chairs right at the ocean. Some of these people would reserve many chairs and yet not show up till noon. There were a couple of days that we had to sit without the Sun Umbrella
- The same thing for the pool. One day we could only get chairs and a sun hut at the pool (nothing available at the beach) and the people beside us who put their towel on chairs didn’t show up until after lunch and they were from Ambar GREEN where in fact they have their own beautiful pool.
- And again we paid more? And feel that we didn’t get anything special or upgraded for the money we paid
- It was also a challenge in the evenings in the main buffet because so many Ambar Green people were there.
- One night, in fact, we were packed in like sardines because there was no seating and the main buffet was so jammed. It was overwhelming with people we could not get to the food, could barely move we had to just wait at our table for a half hour for it to slow down a bit and we still couldn’t really get to the food. I ate only meat that evening because I couldn’t get to the veggies it was so crowded.
- The resort offers room service and we ordered coffee for our room for each morning. Now, this turned into quite a fiasco because it either didn’t show up, or we got food we didn’t order. We spoke with customer service and the fellow did all he could to get us coffee and we also spoke with the main boss Oscar and it was still a fiasco. Why offer a service that can not be provided to clients in a proper way?
- We ate at Rodizio one night and as we were finishing our meal a RAT went by us about 10 feet away from where we were sitting. And it was a big one. I can tell you I didn’t sleep at all that night I was so upset.
- It was challenging to get water for the first few days. We could only get small bottles and we drink a lot of water!
- The mini bar was not filled daily
The biggest issue on our most recent trip was the upgraded price with no benefits was that when we spoke to the 2nd in command of the resort he acknowledged that it was a problem and said he would get back to us and we are still waiting. He saw us every day and he turned his head the other way in what appeared to be avoiding us. Not cool!
It makes me kind of sad to write this Bahia-Principe Ambar Review. You see by now we have met a number of people who work there and it is really wonderful to reconnect each time. This is one of the reasons we went back 3 times. We keep in touch with some of them to this day. That is one of the best things about travel. The folks you meet along the way.
There you have it our Bahia-Principe Ambar Review.